Privacy Policy
Last Updated: 07/10/2024
At HEFRA Glass Creations (“we”, “us”, “our”), a trading name of JLH Interiors Limited, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with us through our website, services, or by contacting us directly.
Who We Are
HEFRA Glass Creations is a trading name of JLH Interiors Limited, registered at the following address:
JLH Interiors Limited
53 Victoria Road, Burgess Hill, England, RH15 9LH
Phone: 01444500198
Email: info@hefraglasscreations.co.uk
What Information We Collect
We may collect and process the following personal data from you:
Contact Information: Name, email address, phone number, postal address, and other relevant details provided through our website or when contacting us.
Transactional Information: Information related to the purchases or inquiries you make with us, such as payment details, order information, and billing addresses.
Website Usage Information: Information about your interactions with our website, including IP address, browser type, referring/exit pages, and other related information gathered through cookies or similar technologies.
How We Use Your Information
We use the information we collect for the following purposes:
To Provide Our Services: To respond to inquiries, provide quotes, process orders, deliver services, and manage customer relationships.
To Improve Our Website: To analyze how our website is used and improve its functionality and user experience.
To Communicate with You: To send important notices regarding services, changes to policies, and any relevant updates.
For Marketing Purposes: To inform you about new services, promotions, and offers that may be of interest to you. You can opt out of marketing communications at any time.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your personal data in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, delivery services).
Legal Obligations: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas, court orders, or other governmental regulations.
Data Security
We take reasonable steps to ensure your personal data is treated securely and in accordance with this privacy policy. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.
Your Data Protection Rights
You have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You have the right to ask us to correct any information you believe is inaccurate.
Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.
Restriction of Processing: You can ask us to limit the processing of your personal data under certain circumstances.
Portability: You have the right to request the transfer of your data to another service provider.
Right to Object: You can object to the processing of your data in certain circumstances, such as for marketing purposes.
To exercise any of these rights, please contact us at info@hefraglasscreations.co.uk or call 01444500198.
Use of Cookies
Our website uses cookies to enhance user experience and track usage data. You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, you will be notified by email or through our website. Please check back regularly to stay informed of any updates.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
JLH Interiors Limited
Trading as HEFRA Glass Creations
53 Victoria Road, Burgess Hill, England, RH15 9LH
Phone: 01444500198
Email: info@hefraglasscreations.co.uk
